NSW Trustee & Guardian

Looking to set up SpendAble for a TAG client?

Tell us where you fit and we'll take it from there. Your money stays managed by NSW Trustee & Guardian — SpendAble just makes the day-to-day easier.

For supporters

I'm supporting someone under TAG

Family, friend, or support coordinator.

Continue → For case managers

I work at TAG

I'm a case manager or trust officer.

Continue → For participants

I'm under TAG management

My money is managed by NSW Trustee & Guardian.

Continue →

Built for Trustees, Participants and Providers

Real time data

See transactions, balance and users in real time.

Accountable spending

Support worker spending is tracked.

Audit trail

Transactions and actions in the platform are captured and auditable.

Consumer protections

Visa zero liability for fraudulent transactions.

Data safe

ISO 27001 and all data hosted in Australia.

Frequently asked questions

SpendAble is most suited for people that cannot open and operate their own bank account. If you can do this, it may not be the right choice for you.
No. SpendAble doesn't change who manages your money — TAG still does. SpendAble is just the card you use day to day. The funds stay where TAG holds them; the card draws from a SpendAble wallet that gets topped up.
TAG manages your money; SpendAble provides the card and the controls around it. They keep doing what they do. We coordinate with your TAG case manager directly when you sign up so everyone is on the same page.
No. It's a Visa card that looks and works like any other Visa. The person at the checkout doesn't know it's SpendAble.
TAG keeps managing your finances, paying your big bills, and looking after your overall money plan. SpendAble handles the day-to-day card spend — groceries, transport, the small stuff — with the spending boundaries TAG and you agree to.
Once everyone's agreed and your information is in, accounts are usually set up within 5 business days.
Pricing depends on the arrangement TAG has with us. Your case manager has those details — ask them when they get in touch.
Yes. You decide who helps you and how. You can give your support person visibility into your spending or keep it private — your choice.
SpendAble handles that. Spending boundaries — what categories you can spend on, daily and weekly limits, any restrictions — get configured to match your order before the card is ever used. Your TAG case manager works with us on that.